Legal
Privacy Policy
Last updated September 15, 2026
Bindle Box ("Bindle Box," "we," "us") helps you photograph, label, and search the contents of your storage boxes. This policy explains what information we collect through the app and website, how we use it, and the choices you have.
Information we collect
- Account information. When you sign up or log in, our authentication provider, Auth0, collects your email address and manages your credentials. We store your Auth0 subject identifier and email to associate boxes and items with your account.
- Box photos and content. Photos you capture of your storage boxes, the item lists you save (whether AI-drafted or hand-edited), box numbers, and any room/shelf locations you add.
- Usage data. How many AI scans you've used against your daily limit, and basic technical data (device type, app version) needed to operate and troubleshoot the service.
- Subscription status. If you subscribe, RevenueCat and the Apple App Store or Google Play Store process your payment and tell us your subscription tier and renewal status. We do not receive or store your payment card details.
How we use your information
- To operate the core feature set: capturing, storing, and letting you search your boxes.
- To generate a draft item list from your box photos using Anthropic's Claude models. This is always a starting point for you to edit — we never treat an AI-generated list as final or guaranteed accurate.
- To enforce daily AI scan limits and prevent abuse of the service.
- To manage your subscription and entitlements.
- To maintain, secure, and improve the app.
Who we share it with
We share data only with the service providers that help us run Bindle Box, specifically:
- Auth0 — authentication and account identity.
- Anthropic — processes box photos to generate draft item lists.
- Amazon Web Services (S3) — stores box photos.
- MongoDB Atlas — stores box and item records.
- RevenueCat, Apple, and Google — process subscription purchases and renewals.
We do not sell your personal information, and we do not share your box photos or item lists with anyone other than the providers above for the purpose of operating the app.
Data retention and deletion
We keep your boxes, items, and photos for as long as your account is active. You can delete individual boxes from within the app at any time. To delete your account and associated data entirely, contact us at the address below — we'll remove your account records, photos, and box data within a reasonable time, except where we're required to retain limited records for legal or accounting purposes (for example, billing history).
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, or to object to certain processing. Contact us at the address below to exercise any of these rights.
Children's privacy
Bindle Box is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy as the app changes. We'll update the "last updated" date above when we do, and material changes will be reflected here before they take effect.
Contact us
Questions about this policy or your data? Email [email protected].